Fq777 Privacy Policy — Your Data, Our Responsibility

01Introduction & Scope of Policy

Protecting the privacy of fq777 platform users is one of our core responsibilities. This privacy policy explains in detail what information fq777 collects, why it is collected, how it is used, and the steps we take to keep your data safe.

This policy applies to all users of the fq777 website, mobile app, and other digital platforms. Creating an account or using the platform constitutes your agreement to this privacy policy. We recommend reading it carefully before using the platform for the first time.

Fq777 may update this policy from time to time. You will be notified of any significant changes via email or a platform notification. Continuing to use the platform after any changes constitutes your acceptance of the updated policy.

02What Information We Collect

Fq777 only collects the information needed to provide you with the best service. We do not collect excessive or unnecessary data. The exact types of information we collect are described in detail below.

In addition to information you provide directly, fq777 automatically collects certain technical data — such as cookies, session data, and log files. This information is used to improve site security and enhance your experience.

03Purpose of Data Use

Fq777 uses your information solely for defined and legitimate purposes. We never use your personal data for anything not outlined in this policy.

• Creating and managing accounts and ensuring security.
• Processing deposits, withdrawals, and other financial transactions.
• Completing KYC (Know Your Customer) verification and preventing fraud.
• Personalizing your gaming experience and offering relevant promotions.
• Providing customer support and resolving complaints.
• Implementing and monitoring responsible gaming policies.
• Meeting legal obligations and fulfilling regulatory requirements.
• Technical improvements and bug fixes to the platform.

04Data Sharing & Third Parties

Fq777 shares your information with third parties only in limited and specific circumstances. We will never share your data without your consent unless required by law.

• Payment Provider: Only the information necessary to complete a transaction is shared with Mobile Banking, Nagad, or your bank.
• Game Provider: Gameplay data is shared with licensed game companies solely for the purpose of operating the games.
• Legal authorities: fq777 is required to provide information in response to court orders or official legal requests from government authorities.
• Security Partner: Limited data is shared with specialized security firms strictly for fraud detection and prevention.

Every third party that fq777 works with is bound by a strict confidentiality agreement. They may not use your data for any purpose beyond what is specified by fq777.

05Cookie Policy

Fq777 uses cookies to keep the website and app running smoothly. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
• Functional cookies: Remembering your preferred language and settings — optional.
• Analytics Cookies: Understanding which parts of the platform are used most — optional.
• Security Cookies: Detecting fraud and suspicious login activity — essential.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

06Data Storage & Security

Fq777 follows industry-leading technology and practices to protect your data. Our security systems are continuously updated to guard against emerging threats.

• All data transmissions are encrypted using TLS 1.3 protocol.
• Data stored on our servers is protected with AES-256 encryption.
• Automatic alerts are sent if unusual login attempts are detected on your account.
• Passwords are never stored in plain text — they are always kept in hashed form.
• Regular security audits and penetration testing are conducted.
• Physical and cybersecurity at our data centers is maintained 24/7.

Please note that no one can guarantee 100% security on the internet. fq777 takes every possible measure, but in the event of a data breach, you and the relevant authorities will be notified within the required timeframe.

07Data Retention Period

Fq777 does not retain your personal information longer than necessary. The retention policy for each type of data is outlined below.

• Active Accounts: All data is retained for as long as the account remains active.
• Transaction Records: Retained for up to 5 years as required by legal obligations.
• Closed Accounts: Personal information is deleted within 30 days of account closure.
• KYC documents: Retained for up to 7 years in accordance with legal requirements.
• Customer support chat: Automatically deleted 12 months after resolution.

You may request that your data be deleted. However, due to legal obligations, some information may not be removable before a certain period.

08Your Rights

As a fq777 platform user, you have important rights over your own data. fq777 respects these rights and makes them easy to exercise.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of your information be restricted.
• Data Portability: You may request an export of your data in a standard, portable format.
• Right to object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact fq777's support team. We are required to respond to your request within 30 days.

09International Data Transfers

Fq777 is an international platform, and in some cases your data may be processed on servers outside Bangladesh. In such instances, fq777 ensures that the data is handled in accordance with international data protection standards.

• All international data transfers are carried out under GDPR-compliant agreements.
• Adequate safeguards are ensured before transferring data to third countries.
• All data processing partners are contractually bound to uphold the same privacy standards.

10Children's Privacy

Fq777 strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.

Age verification is carried out at registration. If data belonging to anyone under 18 is identified in our system, it is deleted immediately and the associated account is closed.

If parents believe their child has created an account on fq777, please contact our support team immediately. We will take swift action.

11Policy Updates & Contact

Fq777 may update this privacy policy from time to time. For any significant changes, you will be notified via your registered email and through a clear announcement on the platform.

If you have any questions about this privacy policy or any requests regarding your data, please reach out to our dedicated privacy team.